Customer Service

Typically, each item comes with its own General Fit and, if necessary, Specific Measurements.

General Fit refers to the range of sizes the item is made in and that is available in that design.

Specific Measurements refer to the actual measurements of the item.

You can then view our size guide to look up your size in a familiar size notation.

Sizing varies with item and material. The best approach will be to read the info listed under each item.

If you have any further questions, you are welcome to contact us.

You may exchange unworn merchandise with all tags attached within 14 days from the date of receipt. Please allow enough time for us to receive and process your exchange.

You should return the unworn item accompanied by an original invoice. On the back of the invoice, please indicate the name of the item you want to exchange for, including size and color, if applicable.

You are responsible for all return shipping charges, including tax and duty if applicable. However, we will send your requested item at no shipping charge to you.

If you make an exchange for a less expensive item, we will refund the price difference to the original purchaser’s credit card.

If you make an exchange for a more expensive item, the price difference will be billed to you. We will send you the item once we receive payment.

Sale items cannot be exchanged.

You may return unworn merchandise with all tags attached within 14 days from the date of receipt. Please allow enough time for us to receive and process your return.

You should return the unworn item accompanied by an original invoice. We would really appreciate it if you could indicate the reason for returning the item on the back of the invoice.

You are responsible for all return shipping charges, including tax and duty if applicable.

We will make a full refund, excluding shipping and handling charges, to the original purchaser’s credit card.

Sale items cannot be exchanged.

For orders up to SGD149.99:
Singapore – SGD2.00
Asia – SGD4.00
Everywhere else – SGD9.00

Free shipping everywhere for orders above SGD150.

Add SGD2.00 to shipping cost for registered (trackable) mail.

We deliver worldwide to with any given, proper address.

Your order will be fulfilled within 2 business days, subject to credit card clearance.

Unless otherwise stated, the merchandise in our online store is available and ready for shipment immediately.

You will receive a notice from us when your order has been shipped. Based on our experience, here are some estimated shipping times:

Singapore – 1 working day
Asia – 4 working days
Europe – 7 working days
USA and Canada – 10 working days

Yes, provided we have not shipped the order.
For the quickest response, email Bishop to change your order. If the order has already been shipped, you can exchange or return the order within 14 days days of the date of receipt.

You are responsible for all return shipping charges, including tax and duty if applicable. However, we will send your requested item at no shipping charge to you.

Yes, where additional items will be treated as a separate order in our online store.
You will be entitled to one shipping charge if your first and second orders are within 7 days of each other.

If the first order has not been shipped, we will attempt to send all items in the same shipment. One shipping charge will be refunded to the original purchaser’s credit card.

If the first order has been shipped AND your first and second orders are within 7 days of each other, we will absorb the shipping cost. One shipping charge will be refunded to the original purchaser’s credit card.

For the quickest response, email Bishop to improve your chances of receiving all items in the same shipment.

Yes, email Bishop to make your reservation.

We will hold the item for you free of charge for 2 days. Subsequently, we charge a non-refundable fee of 50% of the item cost to continue holding the item for you.

Yes, provided that we have not shipped the order. Email Bishop to cancel your order.

Gift vouchers can be purchased at SGD$80 value for the first voucher, and at SGD$20 value for additional vouchers.

Email Bishop for special gift ideas.

You already know Bishop is omnipotent and that email is the quickest way.

Where the internet is broken, you can try ringing us at +65 6348 8396.
Where there is no one to handle your request, please leave a message on our answering machine from the 60s…

Join our mailing list or Facebook group.